Electronic Identity Card (CIE)

The Electronic Identity Card (eID Card) is not just an identification document: it is the digital key that allows secure access to the main portals of the Public Administration, such as INPS, INAIL, Electronic Health Record, municipal services and much more.

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Required Documents

• Completed application form

• Recent biometric photo (35×45 mm format, white background)

• Previous identity document (card or passport) or a report of loss/theft

• Tax code

• Payment for the card, plus any possible administrative fees (vary by municipality)

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Procedure at the Municipality

• Booking the appointment on the municipality's website or through the ministerial portal

• Fingerprint scanning

• Delivery of a receipt containing half of the PIN and PUK codes for digital access

• Delivery of the eID Card to your home within 10–20 working days with the second part of the PIN/PUK codes
  📖 Reference: D.L. 78/2015 – Normattiva

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Request from abroad (AIRE)

Italian citizens registered with the AIRE can also request the eID Card at authorized embassies and consulates.

• The procedure is similar to that in Italy: you need to bring a biometric photo, old document or loss report, tax code, and payment of fees.

• Fingerprint scans are also taken abroad and the first part of the PIN/PUK codes is delivered.

• The card is produced in Italy and sent to the foreign applicant's address.

• The CIE issued abroad allows access, as in Italy, to the digital portals of the Public Administration, for example to check the pension status or INPS online services.

📖 Official info: Ministry of Foreign Affairs – Consular Services

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How to activate it

The CIE must be activated at level 2 (CIE ID) to access online services.

• Download the official app CIE ID:
  🔗 Google Play
  🔗 App Store

• Official app logo (to recognize it easily):
  

With the app, you access government websites by scanning the QR Code and confirming with your fingerprint or biometric recognition.

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Why it is useful

• It avoids paperwork and time loss at the counters

• All procedures become faster and safer, with legal value

• It is a personal, secure tool recognized by the State

• It is also available for Italians living abroad registered with AIRE

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Quick checklist

📌 Documents

• Completed form

• Biometric photo 35×45 mm

• Old document or loss/theft report

• Tax code

• Payment of fees and stamp duty

📌 Procedure in Italy

• Booking at the Municipality

• Fingerprint scanning

• Receipt with half the PIN/PUK codes

• Arrival of CIE at home within 10–20 days with the second part of the codes

📌 Procedure abroad (AIRE)

• Request at Embassy/Consulate

• Same documents as the procedure in Italy

• Fingerprint scanning

• Delivery of the first part of the PIN/PUK codes

• Card sent from Italy to the foreign address

📌 Activation

• Download the CIE ID app (Android/iOS)

• Enable level 2

• Access via QR Code + fingerprint